Frequently Asked Questions
What is The Body Chakra?
The Body Chakra is an Indian wellness brand that creates Ayurvedic hair care, face care, body care, and health tonic products. We were founded in 2022 and manufacture all products in India following GMP (Good Manufacturing Practice) standards.
How do I stop hair fall naturally?
Hair fall can be reduced by using Ayurvedic hair oils containing Bhringraj, Amla, and Brahmi. These herbs strengthen hair follicles and improve scalp circulation. Apply 2-3 times weekly, massage for 5-10 minutes, and leave for at least 2 hours before washing. Results typically appear within 4-6 weeks of consistent use. Our HairVeda Herbal Hair Oil contains these ingredients in therapeutic concentrations.
Which oil is best for hair growth?
Bhringraj oil is considered the most effective Ayurvedic oil for hair growth. It contains compounds that stimulate hair follicles and improve blood circulation to the scalp. Amla oil (rich in Vitamin C) and Brahmi oil (which strengthens roots) are also highly effective. A combination of these three herbs provides comprehensive hair growth support.
How do I treat acne-prone skin?
Acne-prone skin requires gentle cleansing twice daily with a pH-balanced cleanser, oil-free moisturization, and avoiding harsh scrubbing. Use products with natural antibacterial ingredients like neem, tulsi, or tea tree. Avoid touching your face, change pillowcases weekly, and stay hydrated. Results typically show within 3-4 weeks of consistent routine.
What is the best face cleanser for oily skin?
For oily skin, use a gel-based or foam cleanser with pH 5.5 that removes excess oil without stripping natural moisture. Look for ingredients like neem (antibacterial), tulsi (oil-balancing), or aloe vera (soothing). Cleanse twice daily - morning and night. Our Purifying Face Cleanser is formulated specifically for oily and combination skin types.
How do I reduce dark circles under eyes?
Dark circles are caused by thin skin, blood vessel visibility, lack of sleep, or dehydration. To reduce them: get 7-8 hours of sleep, stay hydrated (8 glasses of water daily), use a cold compress for 10 minutes, apply eye cream with vitamin C or caffeine, and protect skin with SPF. Improvement typically takes 2-4 weeks.
What causes dry skin and how do I fix it?
Dry skin is caused by low humidity, hot showers, harsh soaps, or dehydration. To fix it: use lukewarm water (not hot), apply moisturizer within 3 minutes after bathing, use gentle cleansers, drink 8 glasses of water daily, and use a humidifier in dry climates. Body oils and rich lotions work better than light lotions for very dry skin.
How long does shipping take in India?
We ship free across India on all prepaid orders. Orders are dispatched within 3 working days (Monday–Saturday, excluding public holidays) and most arrive within 7–8 working days.
Do you offer Cash on Delivery (COD)?
No. We currently accept prepaid orders only; Cash on Delivery is not available.
What is your return policy?
We accept returns of unopened, sealed products within 7 days of delivery; return postage is paid by the customer. If your order arrives damaged, wrong or expired, email thebodychakra@gmail.com or call +91 97170 36163 within 48 hours of delivery. Full details: Refund policy.
Are your products natural and chemical-free?
Our products use natural and Ayurvedic ingredients as primary active components. Some products contain safe, necessary preservatives to ensure product stability and safety. All ingredients are listed on product pages. We avoid parabens, sulfates, and harsh chemicals in our formulations.
How do I know which product is right for my concern?
Visit our collections organized by concern: Hair Care for hair fall, dandruff, or dry hair; Face Care for acne, aging, or dry skin; Body Care for body dryness or skin texture; Health Tonics for immunity and energy. Each product page lists specific concerns it addresses.
How long before I see results from Ayurvedic products?
Ayurvedic products work gradually for lasting results. Most customers notice improvements within 2-4 weeks of consistent use. Hair growth products may take 4-8 weeks. Skin care products typically show results in 2-3 weeks. Consistency is key - use products as directed for best results.
Can I use multiple products together?
Yes, you can use multiple products together. We recommend starting with one new product at a time to monitor how your skin or hair responds. Wait 3-5 days before adding another product. This helps identify which products work best for you.
How do I contact customer support?
Email thebodychakra@gmail.com or call +91 97170 36163 (Monday–Saturday, 10 AM–6 PM IST). You can also use the contact form on our website.
Do you have a physical store?
No, we operate exclusively online at thebodychakra.in. This allows us to offer premium Ayurvedic products at competitive prices and deliver across India without geographical limitations.
Are your products suitable for sensitive skin?
Most of our products use gentle, natural ingredients suitable for sensitive skin. However, we recommend performing a patch test before first use: apply a small amount on your inner wrist, wait 24 hours, and check for any reaction. Product pages indicate if a product is specifically formulated for sensitive skin.
What payment methods do you accept?
We accept credit cards, debit cards, UPI and net banking through secure payment gateways. Cash on Delivery is not available.