Frequently Asked Questions

What is The Body Chakra?

The Body Chakra is an Indian wellness brand that creates Ayurvedic hair care, face care, body care, and health tonic products. We were founded in 2022 and manufacture all products in India following GMP (Good Manufacturing Practice) standards.

How do I stop hair fall naturally?

Hair fall can be reduced by using Ayurvedic hair oils containing Bhringraj, Amla, and Brahmi. These herbs strengthen hair follicles and improve scalp circulation. Apply 2-3 times weekly, massage for 5-10 minutes, and leave for at least 2 hours before washing. Results typically appear within 4-6 weeks of consistent use. Our HairVeda Herbal Hair Oil contains these ingredients in therapeutic concentrations.

Which oil is best for hair growth?

Bhringraj oil is considered the most effective Ayurvedic oil for hair growth. It contains compounds that stimulate hair follicles and improve blood circulation to the scalp. Amla oil (rich in Vitamin C) and Brahmi oil (which strengthens roots) are also highly effective. A combination of these three herbs provides comprehensive hair growth support.

How do I treat acne-prone skin?

Acne-prone skin requires gentle cleansing twice daily with a pH-balanced cleanser, oil-free moisturization, and avoiding harsh scrubbing. Use products with natural antibacterial ingredients like neem, tulsi, or tea tree. Avoid touching your face, change pillowcases weekly, and stay hydrated. Results typically show within 3-4 weeks of consistent routine.

What is the best face cleanser for oily skin?

For oily skin, use a gel-based or foam cleanser with pH 5.5 that removes excess oil without stripping natural moisture. Look for ingredients like neem (antibacterial), tulsi (oil-balancing), or aloe vera (soothing). Cleanse twice daily - morning and night. Our Purifying Face Cleanser is formulated specifically for oily and combination skin types.

How do I reduce dark circles under eyes?

Dark circles are caused by thin skin, blood vessel visibility, lack of sleep, or dehydration. To reduce them: get 7-8 hours of sleep, stay hydrated (8 glasses of water daily), use a cold compress for 10 minutes, apply eye cream with vitamin C or caffeine, and protect skin with SPF. Improvement typically takes 2-4 weeks.

What causes dry skin and how do I fix it?

Dry skin is caused by low humidity, hot showers, harsh soaps, or dehydration. To fix it: use lukewarm water (not hot), apply moisturizer within 3 minutes after bathing, use gentle cleansers, drink 8 glasses of water daily, and use a humidifier in dry climates. Body oils and rich lotions work better than light lotions for very dry skin.

How long does shipping take in India?

We process orders within 1-2 business days. Delivery takes 3-7 business days depending on your location. Metro cities typically receive orders in 3-4 days, while remote areas may take 6-7 days. You'll receive a tracking number via email once your order ships.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for all orders across India. There are no additional charges for COD. You can select this option at checkout.

What is your return policy?

We accept returns within 7 days of delivery for unopened products in original packaging. To initiate a return, contact our customer support with your order number. Refunds are processed within 5-7 business days after we receive the returned product. Shipping charges are non-refundable.

Are your products natural and chemical-free?

Our products use natural and Ayurvedic ingredients as primary active components. Some products contain safe, necessary preservatives to ensure product stability and safety. All ingredients are listed on product pages. We avoid parabens, sulfates, and harsh chemicals in our formulations.

How do I know which product is right for my concern?

Visit our collections organized by concern: Hair Care for hair fall, dandruff, or dry hair; Face Care for acne, aging, or dry skin; Body Care for body dryness or skin texture; Health Tonics for immunity and energy. Each product page lists specific concerns it addresses.

How long before I see results from Ayurvedic products?

Ayurvedic products work gradually for lasting results. Most customers notice improvements within 2-4 weeks of consistent use. Hair growth products may take 4-8 weeks. Skin care products typically show results in 2-3 weeks. Consistency is key - use products as directed for best results.

Can I use multiple products together?

Yes, you can use multiple products together. We recommend starting with one new product at a time to monitor how your skin or hair responds. Wait 3-5 days before adding another product. This helps identify which products work best for you.

How do I contact customer support?

You can contact us through our contact form on the website, via email, or through our social media channels. We respond to all inquiries within 24 hours during business days (Monday-Saturday, 10 AM - 6 PM IST).

Do you have a physical store?

No, we operate exclusively online at thebodychakra.in. This allows us to offer premium Ayurvedic products at competitive prices and deliver across India without geographical limitations.

Are your products suitable for sensitive skin?

Most of our products use gentle, natural ingredients suitable for sensitive skin. However, we recommend performing a patch test before first use: apply a small amount on your inner wrist, wait 24 hours, and check for any reaction. Product pages indicate if a product is specifically formulated for sensitive skin.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, net banking, and Cash on Delivery (COD). All online payments are processed through secure payment gateways.